February 11, 2012

A Commitment To Earn Loyalty Through Excellence

 

SEVERAL WEEKS ARE in the history books in this still faintly brand new year.  As we had hoped and expected, our properties have started the year very strong. It seems an appropriate time for some thoughts on what lies ahead in 2012.

This January marks for us another colorful page in a remarkable comeback story. Station Casinos has looked to improve each and every year since some well publicized rough seas not so long ago. Our most recent chapter is a point of pride for me personally, and for Station Casinos as a whole.

Since emerging from bankruptcy our Team Members have shown a renewed commitment towards service excellence.

Our guests, (both local and non-local), have picked up on this renewed focus on service and we are deeply committed to continuing on this course.

Our aim is to climb this mountain all the way to the top and plant a flag that lets our competitors know that we are not just here to compete. We are committed to winning!

It is our goal to win guests’ continued patronage for years to come, and we make a promise to live up to our guests’ expectations. Our stated goal is not to sit back and admire what we’ve done in the past, but rather to keep stoking the flame that symbolizes our return to prominence.

Observers will notice a rather aggressive attitude toward winning guest loyalty from the top down. Our aim is not toward maintaining the new and improved status quo, but in maintaining the trajectory of our improvements.

The quality found in our hotels, casinos and resorts will be such that a first time visitor will become a long time friend. Our goal is for the next (or first) experience of each and every guest of our properties to be a memorable one.

To simplify my vision, if we have the opportunity to host a guest once, the guest will count the days until their next visit. 2012 provides us a great opportunity to raise our own expectations and to impress our guests like never before. We are committed to excellence and we are committed to consistently earn guest loyalty.

The featured blogger for this post is Station Casinos Vice President of Hotels Michael Grisar

In Search Of The Deal

 

IF YOU’RE LIKE me, when it comes to dining, you’re perpetually in search of a deal. It’s not so much to do with financial concerns, although you can’t be too frugal these days.  For many like me, it’s more about the challenge. It’s just fun to find a great value after putting some small bit of effort into the search.

Wine is a good place to start. When ordering an expensive wine on occasion I expect big things and can only be satisfied or disappointed (although I expect the former). But if I take a chance on a $35 bottle that I don’t know anything about, there’s an “excitement of the chase” that’s also brought “to the table”.

I can’t help but get excited, that this may be my next great find, my new favorite that won’t break the bank. In this spirit, and that of the New Year, I plan to try new things. It may be a wine from a new region, a new style, a new varietal.

This determination applies to other aspects of the dining experience.  It may be a new exotic beer or a freshly invented cocktail. My adventure may well go beyond beverage and into the realms of the kitchen. I look forward to trying a new fish I’ve never heard of or pasta that I’ve previously ignored.

One thing I am certain to find on such a quest with this type of mandate is new territory. That’s what it’s all about. That’s the tastiest morsel, the part that is most memorable. I can’t think of any better approach, to dining or to life in 2012.

The featured blogger for this post is Station Casinos Vice President of Food & Beverage Mark LaVoie

Where to Watch UFC 143 in Las Vegas

WE KNOW THERE’S a little something going on this Sunday night in the sports world – but that doesn’t discount another super event here in Las Vegas this Saturday night. Not long ago, the UFC 143 main event could have been considered a welterweight title unification bout.  Ex-Strikeforce champ Nick Diaz will be in a brawl vs. Ex-WEC champ Carlos Condit for the interim welterweight belt. The winner goes up against UFC 170-lb. champ, Georges St. Pierre to unify the belt – presumably later this year after GSP recovers from an injury.

Several great fights are lined up on the fight card for UFC 143. My picks for DON’T BLINK fights are Josh Koscheck vs. Mike Pierce and local fighter Roy “Big Country” Nelson vs. Fabricio Verdum in what’s sure to be a heavyweight slugfest. Koscheck gets a lot of boos, but the fact is, he’s a well-rounded vet wrestler who’s not afraid to bang, and Mike Pierce is an up and coming guy who just beat up a very tough Jon Fitch. Roy Nelson is a lean machine now, and he’s hungry for a title shot. Verdum has fought the top heavyweights in several organizations, so… you know, don’t blink.

We will be watching at one of the UFC 143 Fight Parties in Las Vegas at Station Casinos listed below.

*PLEASE NOTE: Sunset Station had a scheduling conflict, so those who are used to watching with us at Club Madrid will want to cruise over to Fiesta Henderson, GVR or Boulder Station if you’re looking for a fun place to watch UFC 143 in Henderson.

 

 

Aliante Station Casino + Hotel – Access Showroom, $10 Cover – HD

Doors Open at 5pm
7300 Aliante Parkway, North Las Vegas, NV 89084
1-877-477-SOAR (7627)

Boulder Station - Railhead, $10 Cover

Doors Open at 6pm – Drink Specials!
4111 Boulder Highway
Las Vegas, NV 89121
(702) 432-7777

Fiesta Henderson – Cancun Room, $10 Cover

Doors Open at 6pm
777 W. Lake Mead Pkwy, Henderson, NV 89015
(702) 558-7000

Green Valley Ranch Resort, Spa, Casino – Grand Events Center, $10 Cover – HD

Doors Open at 6pm
2300 Paseo Verde Parkway, Henderson, NV 89052
(702) 617-7777

Red Rock Casino Resort & Spa – Cherry – $10 Cover

Doors Open at 6pm (Pre-Sale at 5pm)
11011 W. Charleston, Las Vegas, NV 89135
(702) 797-7777

Palace Station Hotel & Casino – Grand Ballroom – $10 Cover

Doors Open at 6pm
2411 W. Sahara Avenue, Las Vegas, NV 89102
(702) 367-2411

Santa Fe Station Hotel & Casino – Revolver, $10 Cover

Doors Open at 5pm
4949 N Rancho Dr, Las Vegas, NV 89130
(702) 658-4900

The Best Hotel Experience Excels At Making You Feel At Home

 

WHEN WAS THE last time someone made you feel at home during your travels?

I have stayed at hundreds of hotels, some big and some small. Some have been expensive and some of them were dirt cheap! But it was the hotel where I had little to no expectations that I enjoyed my stay the most.

Think back to all the times you have stayed at a hotel. What do you remember most about the best stay you ever had? Did you pay a king’s ransom and expect a great stay only to be underwhelmed? By contrast, is there a limited service gem in your past travels that surpassed all your expectations because the hospitality you experienced made a lasting impression? No doubt it was the staff that made the difference, not simply by making you feel special, but also by making you feel at home.

It is my singular goal to ensure that our hotels are providing an experience that you can tell your friends about. It’s not just about the amenities, the beautiful weather or the many options our properties have to offer. It’s entirely because of our people.

Our Team Members are the lifeblood of our company. Without them, who could provide such great service? If you have stayed with us before, whether just once or a hundred times, what experiences can you share?

Welcome…. Home!

The featured blogger for this post is Station Casinos Vice President Hotels Michael Grisar

When It’s Time To Celebrate, Bring Out Your Best!

 

IT’S THAT TIME of year when excitement reigns. Many of us are in a state approaching nirvana going into the holidays and the New Year.

Our deepest hope as we celebrate is to be filled with that extra sense of family and community. However, the excitement can also occasionally get overwhelming when the whole season is not put in proper perspective.

The key to conquering the holidays is to keep focused, and stop unwanted stress from creeping in. Easier said than done in the modern world, but quite attainable if you keep one very important question in mind throughout the festivities: If not now, when?

Most of us experience ups and downs throughout the year, preferably more ups than downs. The end of year holiday season is truly the appropriate time to celebrate fully. In other words, don’t hold back! Bring out your best!

If now is not the time to put out the best silverware, when might be the right time? If now is not the right time to crack the special bottle of wine you’ve been saving, when is the right time? The culmination of a year of hard work, and the end of another year of growth and bonding should not fade lightly. It is to be celebrated with vigor!

It is my sincerest hope that our Las Vegas hotel guests celebrating the holiday season with us (and at home) are filled with the spirit of the season and the luxury of proper perspective throughout. If not now, when?

The featured blogger for this post is Station Casinos Vice President of Food & Beverage Mark LaVoie.

Two great ways to get our best Vegas Hotel Room Deals

This newly renovated room at Boulder Station is more affordable than ever!GREAT NEW FOR those looking to give – or get away to – Las Vegas this holiday season.

We have two great ways right now for those visiting Las Vegas, or for locals accommodating holiday visitors (way better than that old roll-away, right?), or for folks looking for a great gift idea, or … we’ll leave it up to you.

  1. We extended our “Giving Thanks” Free 2-Night Stay Giveaway on our Facebook pages! Originally slated to end on November 30, we decided to extend it until December 10, and the winners will be able to book stays through February 2, 2012. Links to each of the casinos’ Facebook pages are listed below, so like, enter and share, please.
  2. For you holiday shoppers, we have extended what was originally slated to be a 50%-Off Black Friday/Cyber Monday offer. This is now valid through December 29 for stays until February 2, 2012. It’s no secret that this is our Best Vegas Hotel Offer of 2011.

Enter to win a FREE 2-NIGHT STAY on each of our “Giving Thanks” participating Facebook pages. Be sure to Like your favorite location(s) and enter by Dec. 10!

Hot in Las Vegas Slots: Fashionable Fall 2011 Edition

WE’RE NOTHING IF not fashionable here at Station Casinos.

You won’t finding us wearing white after Labor Day and, more importantly, you’ll always find the hottest Las Vegas slot machines and themes in our casinos this fall.

As usual, let’s start it off  with a nice jackpot: above is Sunset Station Director of Slots Daniel handing over a big check to Madeline. Wow!

Here’s latest from the floor as reported by our slot directors.

Got questions for our slots experts? Let us know below!

Newest games at Red Rock Resort include:

  • Pirate Battles (first in the U.S.!)
  • Wizard of Oz – Jouney to Oz
  • Devil of the Deep (Jaws)
  • Tarzan II
  • Mission Impossible

Red Rock on facebook


New Aruze Stepper Reels at GVR.

Across town, the Green Valley Ranch slot floor just got:

  • Jaws
  • Tarzan Lord of the Jungle
  • New Tarzan Adventure Returns
  • New Aruze Stepper Reels
  • Mission Impossible
  • Pirates Battle
  • Also just got 10 more Podium machines from Konami located around the floor.

GVR on facebook


Texas Station sent us this fun picture of Ronald hitting a nice Royal.

Texas, our casino not the state, on facebook


Up in the northwest Valley, Santa Fe Station tell us new additions include:

  • Mission Impossible, Stuntman Sam, The Dark Knight, Pirate Battle, Journey to OZ, The Hangover, Betty Boop, and Sex and the City – Big Diamonds
  • Also, there’s now Keno at Iguana Bar and the VIP Room has been recently reconfigured.

Santa Fe, our casino not the town, on facebook


Our Wildfire Casinos reported these two nuggets:

  • Wheel Poker just found a new home on the slot floor at Wildfire Lanes.
  • And lucky Heidi here won $20k on Double Bonus Poker at Barley’s.

Wildfires on facebook


Got the courage for the new Wizard at Boulder?

On the eastside highway, Boulder Station says they now have:

  • Joker Poker Penny Progressive located by the Subway
  • The latest Wizard of Oz slot machine with Journey to Oz
  • The Dark Knight
  • Stuntman Sam featuring five bonus rounds with great animation from Pixar

facebook on Boulder, we mean, Boulder on facebook


Sunset Station is interactive this time around with a video of the bonus round for Mission Impossible.

Sunset on facebook


And you get to drive the Batmobile!

The friendly folks at Fiesta Henderson are liking their new:

  • The Dark Knight game near valet entrance
  • Mission Impossible by the parking garage restrooms
  • Stuntman Sam across from Fat Burger
  • Pink Ice and Wild Sapphire Megabucks now next to The Hangover by the Food Court

Fiestas on facebook


Close to The Strip, Palace Station’s slot floor recently welcomed:

  • Batman the Dark Knight
  • Penny Wheel of Fortune games near the Grand Cafe
  • Nickel Wheel of Fortune located the famous Oyster Bar
  • Super fun Hangover machines in the Race & Sports area
  • New and exciting Aristocrat’s Tall Tales themes around the floor

Palace on facebook

Celebrate National Taco Day with All-You-Can-Eat Tacos

Station Casinos encourages everyone in the Las Vegas area to celebrate National Taco Day at eight Mexican restaurant locations throughout the company. From $6.99-$7.99, diners may test their eating abilities by enjoying unlimited chicken or beef tacos. The fiesta doesn’t end today! The new special continues until further notice, with days of the week and times varying by restaurant.

The following restaurants are found at Station Casinos and Fiesta properties:

Cabo Mexican Restaurant

  • Aliante Station
  • Boulder Station
  • Palace Station
  • Red Rock Resort
  • Santa Fe Station
  • Sunset Station

Garduño’s of Mexico Restaurant Cantina

  • Fiesta Rancho

 Amigo’s Mexican Cantina

  • Fiesta Henderson

The all-you-can-eat taco special coincides with the openings of Cabo at Sunset Station, Aliante Station and Boulder Station.

 

All Station Casinos and Fiesta Mexican restaurants are open for dinner and locations at Boulder Station and Santa Fe Station are open for lunch. Hours vary by location. For more information, log onto www.stationcasinos.com where you can link to each property for details.

 

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About Station Casinos

Station Casinos owns 17 properties throughout Southern Nevada including Boulder Station, Green Valley Ranch resort, Fiesta Rancho, Fiesta Henderson, Palace Station, Red Rock Resort, Santa Fe Station, Sunset Station, Texas Station, Wild Wild West and several smaller properties under the Wildfire Gaming division such as Gold Rush and Wildfire Casinos. Additionally, the company manages Aliante Station. For more information or to see a complete menu, visit www.stationcasinos.com.

FOR IMMEDIATE RELEASE

October 4, 2011

 

Contact:          Lori Nelson, Station Casinos

702-495-4248 lori.nelson@stationcasinos.com

 

Jay A. Alpert, Station Casinos

702-495-4244 jay.alpert@stationcasinos.com

 

 

CELEBRATE NATIONAL TACO DAY WITH ALL-YOU-CAN-EAT

TACOS AT STATION CASINOS AND FIESTA MEXICAN RESTAURANTS

 

 

 

Station Casinos to Host Las Vegas Invitational Rugby Competition

LAS VEGAS – USA Sevens, the premier rugby tournament in North America, has partnered with Station Casinos, one of the leading providers of gaming and entertainment in Las Vegas, to host the 3rd annual Las Vegas Invitational amateur rugby competition.

The Las Vegas Invitational (LVI) will take place February 9 – 12, 2012 and will be played alongside the USA Sevens international rugby tournament held annually in Las Vegas. The Las Vegas Invitational is considered one of the premier amateur rugby events in the United States, featuring athletes and matchups across a wide range of rugby divisions and age groups.

Station Casinos has joined as title sponsor of the competition, and has been named as the Official Hotel partner. During tournament week, Station Casinos will become the epicenter of all things rugby including host of the Official Fan Party at Sunset Station. “We’re thrilled to partner with USA Sevens to serve as host to teams and fans participating in the Las Vegas Invitational event. Our hotels are uniquely positioned to offer each team premium accommodations at affordable rates.” said Kevin Kelley, Executive Vice President and Chief Operating Officer of Station Casinos.

Over 200 teams are expected to compete in the tournament, and with over 12,000 fans projected at the LVI, as well as over 60,000 fans attending the international tournament, USA Sevens is anticipating record crowds in 2012. “We expect this to be an explosive year for the event and we’re excited to be partnering with Station Casinos to help continue to grow the sport of rugby in North America,” said Jonathan First, President of USA Sevens.

Through the partnership with Station Casinos, participating teams will be offered special room rates at Boulder Station, Sunset Station, Fiesta Henderson and Palace Station as well as an opportunity to receive $200 discount off of the tournament registration fees. In addition to providing LVI teams and fans with specially designed hotel packages, Station Casinos will host a variety of rugby-themed events across the participating properties for the entire week of the tournament.

For additional details about the Las Vegas Invitational presented by Station Casinos, visit www.stationcasinos.com/usa-sevens.

More Links

About Station Casinos LLC
Founded in 1976, Station Casinos LLC is the leading provider of gaming and entertainment to the residents of Las Vegas, Nevada. The Company’s properties include various amenities, including numerous restaurants, entertainment venues, movie theaters, bowling and convention/banquet space, as well as traditional casino gaming offerings such as video poker, slot machines, table games, bingo and race and sports wagering. The Company owns 17 properties including: Boulder Station, Fiesta Henderson, Fiesta Rancho, Green Valley Ranch, Palace Station, Red Rock Resort, Santa Fe Station, Sunset Station, Texas Station, Days Inn at Wild Wild West and the Wildfire Gaming division that includes Barley’s Brewery, The Greens, Gold Rush, Lake Mead Lounge, Wildfire Casino & Lanes, Wildfire Boulder and Wildfire Rancho. The Company also manages Aliante Station.

About USA Sevens
USA Sevens LLC owns and operates the USA Sevens Rugby Tournament under an exclusive commercial license from USA Rugby. Held annually, the event is the fifth of nine stops on the international HSBC Sevens World Series world tour. The USA Sevens Rugby Tournament is the largest rugby event in North America, as well as the largest rugby event ever to be held in the USA. USA Sevens LLC is a division of American International Media, a company whose business activities include; the USA Sevens tournament in Las Vegas; the Collegiate Rugby Championship, company whose business activities include; the USA Sevens tournament in Las Vegas; the Collegiate Rugby Championship, a new rugby sevens event created with NBC Sports to promote the growth of Rugby in America; and its media holdings RUGBY magazine, usasevens.com, and RUGBYmag.com.

Watch Football Monday Nights on Our Big Screens

LET’S START BY talkin’ a little football. Looking at the below schedule, the Monday Night lineup looks pretty solid. No offense to Florida football fans, but there might be a little too much Miami and Jacksonville…that’s just me.

But you know what, that’s the beauty of our Monday football parties in Las Vegas. We’re going to have a great time very Monday night no matter who’s playing. Must be 21. All are free. All are fun. Join us.

Have a question about our parties. Let us know below!


At Boulder Station’s Railhead

  • Doors open at 4:30pm
  • $2 drafts and shots
  • Prizes through out game
  • Hosted by Andy Kaye of KOMP 92.3

At Fiesta Rancho’s Club Tequila

  • Doors open at 5pm
  • Ladies drink free for the first quarter of every game
  • 50-cent wings, $1 hot dogs, $2 nachos
  • $1 Bud, Bud Light and Bud Light Lime, $3 Jack Daniels

At Green Valley Ranch’s Ovation

  • Doors open at 5pm
  • From $15 for bottomless beer and other drink specials
  • Prize giveaways every commercial break
  • Call for table reservations at 702.249.3919

At Sunset Station’s Club Madrid

  • Doors open at 5pm
  • Big-screen HD projectors
  • Food and drink specials including $10 pizzas and $15 pizzas and a pitcher of beer
  • Weekly Madden video game competition from 3 – 5pm

Monday Night Schedule (all games, except Week 1, start at 5:30pm)

September

  • 12: New England at Miami (4pm) and Oakland at Denver (7:15pm)
  • 19: St. Louis at NY Giants
  • 26: Washington at Dallas

October

  • 3: Indianapolis at Tampa Bay
  • 10: Chicago at Detroit
  • 17: Miami at NY Jets
  • 24: Baltimore at Jacksonville
  • 31: San Diego at Kansas City

November

  • 7: Chicago at Philadelphia
  • 14: Minnesota at Green Bay
  • 21: Kansas City at New England
  • 28: NY Giants at New Orleans

December

  • 5: San Diego at Jacksonville
  • 12: St. Louis at Seattle
  • 19: Pittsburgh at San Francisco
  • 26: Atlanta at New Orleans