Wild Wild West | Station Casinos Blog

A Commitment To Earn Loyalty Through Excellence

February 2, 2012 By guestblogger Leave a Comment

SEVERAL WEEKS ARE in the history books in this still faintly brand new year. As we had hoped and expected, our properties have started the year very strong. It seems an appropriate time for some thoughts on what lies ahead in 2012.

This January marks for us another colorful page in a remarkable comeback story. Station Casinos has looked to improve each and every year since some well publicized rough seas not so long ago. Our most recent chapter is a point of pride for me personally, and for Station Casinos as a whole.

Since emerging from bankruptcy our Team Members have shown a renewed commitment towards service excellence.

Our guests, (both local and non-local), have picked up on this renewed focus on service and we are deeply committed to continuing on this course.

Our aim is to climb this mountain all the way to the top and plant a flag that lets our competitors know that we are not just here to compete. We are committed to winning!

It is our goal to win guests’ continued patronage for years to come, and we make a promise to live up to our guests’ expectations. Our stated goal is not to sit back and admire what we’ve done in the past, but rather to keep stoking the flame that symbolizes our return to prominence.

Observers will notice a rather aggressive attitude toward winning guest loyalty from the top down. Our aim is not toward maintaining the new and improved status quo, but in maintaining the trajectory of our improvements.

The quality found in our hotels, casinos and resorts will be such that a first time visitor will become a long time friend. Our goal is for the next (or first) experience of each and every guest of our properties to be a memorable one.

To simplify my vision, if we have the opportunity to host a guest once, the guest will count the days until their next visit. 2012 provides us a great opportunity to raise our own expectations and to impress our guests like never before. We are committed to excellence and we are committed to consistently earn guest loyalty.

The featured blogger for this post is Station Casinos Vice President of Hotels Michael Grisar

Filed Under: Aliante Station, Boulder Station, Fiesta Henderson, Fiesta Rancho, General, Green Valley Ranch, Hotels & Casinos, Palace Station, Red Rock Resort, Santa Fe Station, Sunset Station, Texas Station, What's New, Wild Wild West, Wildfire Gaming Tagged With: Accomodations, Casino, Hospitality, Hotel, Industry, Las Vegas, Luxury, Michael Grisar, Off Strip, Resort, Spa, Station Casinos, Travel, Vice President, Visit

In Search Of The Deal

February 1, 2012 By guestblogger Leave a Comment

IF YOU’RE LIKE me, when it comes to dining, you’re perpetually in search of a deal. It’s not so much to do with financial concerns, although you can’t be too frugal these days. For many like me, it’s more about the challenge. It’s just fun to find a great value after putting some small bit of effort into the search.

Wine is a good place to start. When ordering an expensive wine on occasion I expect big things and can only be satisfied or disappointed (although I expect the former). But if I take a chance on a $35 bottle that I don’t know anything about, there’s an “excitement of the chase” that’s also brought “to the table”.

I can’t help but get excited, that this may be my next great find, my new favorite that won’t break the bank. In this spirit, and that of the New Year, I plan to try new things. It may be a wine from a new region, a new style, a new varietal.

This determination applies to other aspects of the dining experience. It may be a new exotic beer or a freshly invented cocktail. My adventure may well go beyond beverage and into the realms of the kitchen. I look forward to trying a new fish I’ve never heard of or pasta that I’ve previously ignored.

One thing I am certain to find on such a quest with this type of mandate is new territory. That’s what it’s all about. That’s the tastiest morsel, the part that is most memorable. I can’t think of any better approach, to dining or to life in 2012.

The featured blogger for this post is Station Casinos Vice President of Food & Beverage Mark LaVoie

Filed Under: Aliante Station, Boulder Station, Fiesta Henderson, Fiesta Rancho, General, Green Valley Ranch, Hotels & Casinos, Palace Station, Red Rock Resort, Santa Fe Station, Sunset Station, Texas Station, What's New, Wild Wild West, Wildfire Gaming Tagged With: Fine Dining, Food, Great Finds, Las Vegas, Liquor, New Year, Restaurants, Scotch, Tequila, Vodka, Wine

The Best Hotel Experience Excels At Making You Feel At Home

December 21, 2011 By guestblogger 4 Comments

WHEN WAS THE last time someone made you feel at home during your travels?

I have stayed at hundreds of hotels, some big and some small. Some have been expensive and some of them were dirt cheap! But it was the hotel where I had little to no expectations that I enjoyed my stay the most.

Think back to all the times you have stayed at a hotel. What do you remember most about the best stay you ever had? Did you pay a king’s ransom and expect a great stay only to be underwhelmed? By contrast, is there a limited service gem in your past travels that surpassed all your expectations because the hospitality you experienced made a lasting impression? No doubt it was the staff that made the difference, not simply by making you feel special, but also by making you feel at home.

It is my singular goal to ensure that our hotels are providing an experience that you can tell your friends about. It’s not just about the amenities, the beautiful weather or the many options our properties have to offer. It’s entirely because of our people.

Our Team Members are the lifeblood of our company. Without them, who could provide such great service? If you have stayed with us before, whether just once or a hundred times, what experiences can you share?

Welcome…. Home!

The featured blogger for this post is Station Casinos Vice President Hotels Michael Grisar

Filed Under: Aliante Station, Boulder Station, Fiesta Henderson, Fiesta Rancho, Green Valley Ranch, Hotels & Casinos, Palace Station, Red Rock Resort, Santa Fe Station, Sunset Station, Texas Station, What's New, Wild Wild West, Wildfire Gaming Tagged With: Best Hotels, Green Valley Ranch, Las Vegas, Las Vegas Casinos, Las Vegas Hotel Casinos, Las Vegas Hotels, Nevada, Red Rock Resort, Station Casinos, Sunset Station, Travel, Visiting The West, Western U.S.

When It’s Time To Celebrate, Bring Out Your Best!

December 20, 2011 By guestblogger Leave a Comment

IT’S THAT TIME of year when excitement reigns. Many of us are in a state approaching nirvana going into the holidays and the New Year.

Our deepest hope as we celebrate is to be filled with that extra sense of family and community. However, the excitement can also occasionally get overwhelming when the whole season is not put in proper perspective.

The key to conquering the holidays is to keep focused, and stop unwanted stress from creeping in. Easier said than done in the modern world, but quite attainable if you keep one very important question in mind throughout the festivities: If not now, when?

Most of us experience ups and downs throughout the year, preferably more ups than downs. The end of year holiday season is truly the appropriate time to celebrate fully. In other words, don’t hold back! Bring out your best!

If now is not the time to put out the best silverware, when might be the right time? If now is not the right time to crack the special bottle of wine you’ve been saving, when is the right time? The culmination of a year of hard work, and the end of another year of growth and bonding should not fade lightly. It is to be celebrated with vigor!

It is my sincerest hope that our Las Vegas hotel guests celebrating the holiday season with us (and at home) are filled with the spirit of the season and the luxury of proper perspective throughout. If not now, when?

The featured blogger for this post is Station Casinos Vice President of Food & Beverage Mark LaVoie.

Filed Under: Aliante Station, Boulder Station, Dining, Fiesta Henderson, Fiesta Rancho, General, Green Valley Ranch, Hotels & Casinos, Palace Station, Red Rock Resort, Santa Fe Station, Sunset Station, Texas Station, What's New, Wild Wild West, Wildfire Gaming Tagged With: Celebration, Chanukah, Chanukah 2011 in Las Vegas, Christmas, Christmas 2011 in Las Vegas, Holiday Season, Holidays, Kwanzaa, Las Vegas, New Year, New Year's Eve 2012, New Year's Eve Las Vegas

UPDATED: Founding Family Receives Court Approval For Plan Of Reorganization

August 27, 2010 By prstations 1 Comment

FERTITTA FAMILY TO MAINTAIN CONTROL OF STATION CASINOS

LAS VEGAS – Station Casinos, led by Frank and Lorenzo Fertitta, received approval today from the U.S. Bankruptcy Court for the Company’s joint plan of reorganization. The plan, as approved, keeps all of the company’s wholly-owned properties and assets within the Station Casinos’ family; these properties include Palace Station, Texas Station, Sunset Station, Red Rock Resort, the Fiestas, Santa Fe Station, Wild Wild West, the multiple Wildfire casinos, gaming entitled land holdings.

The Fertitta brothers will be the largest shareholder of the Company and will remain in charge of the management of all these properties. As part of the restructuring, the Fertitta brothers are re-investing $150 million in the Company and will have new equity partners.

The Fertitta family founded Station Casinos in 1976 with a 5,000 square foot casino (which has grown to what is known today as Palace Station) and grew it into the largest and most popular locals’ casino company by offering guests a great entertainment experience, value and friendly service.

With the bankruptcy process now concluded, the final step in the restructuring process will be seeking the necessary regulatory licenses and approvals from the Nevada Gaming Control Board and Nevada Gaming Commission.

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Dated August 6, 2010

Founding Family Retains Control and Ownership of Station Casinos

LAS VEGAS – FRANK AND LORENZO Fertitta, the founding family of Station Casinos, were approved today by the U.S. Bankruptcy Court as the winning bidder in the sale of some of the Company’s properties and assets which includes, among other things, Texas Station, the Fiestas, Santa Fe Station, the multiple Wild Fire casinos and gaming entitled land holdings.

The $772 million “Stalking Horse” bid was deemed the highest and best offer by U.S. Bankruptcy Judge Gregg Zive in Reno, Nev.

The Fertitta brothers will be the largest shareholder of the Company and will remain in charge of the management of all these properties as well as Palace Station, Boulder Station, Sunset Station, the Wild, Wild West and Red Rock Resort.

The Fertitta family founded Station Casinos in 1976 with a 5,000 square foot casino (what is known today as Palace Station) and grew it into the largest and most popular locals’ casino company by offering guests a great entertainment experience, value and friendly service.

The next step in the bankruptcy process will be the confirmation of the Company’s joint plan of reorganization which will be considered by the court at a hearing scheduled for August 27 and 28.

Filed Under: Boulder Station, Fiesta Henderson, Fiesta Rancho, Hotels & Casinos, Palace Station, Press Releases, Red Rock Resort, Santa Fe Station, Sunset Station, Texas Station, Wild Wild West, Wildfire Gaming

Days Inn to Serve as Hotel Brand at Wild Wild West Gambling Hall

December 9, 2009 By prstations Leave a Comment

Agreement ushers in the return of a Days Inn location in Las Vegas.

LAS VEGAS — Executives from Station Casinos, Inc. have announced an agreement to bring the Days Inn hotel brand to the Wild Wild West Gambling Hall in Las Vegas, ushering in the return of a Days Inn location in Las Vegas. The property will be rebranded as Days Inn – Las Vegas at Wild Wild West Gambling Hall. Reservations are now being accepted through the Days Inn reservation system for hotel stays beginning December 15, 2009.

The Wild Wild West Gambling Hall is located at 3330 W. Tropicana Ave on the northwest corner of Tropicana Ave. and I-15 behind the Las Vegas Strip. It features 260 guest rooms and suites; 24-hour dining at Denny’s; a pool area and a casino offering table games, a sports book and more than 200 slot and video poker machines. Due to its premiere location off the I-15 interstate, the Wild Wild West also serves as a major truck stop in Las Vegas and features an on-site fueling station and parking for more than 200 trucks.

The association will bring Days Inn guest service and room standards to the Wild Wild West property, as well as allow guests who stay at any participating Wyndham Hotel Group property to take part in the Wyndham Rewards ® loyalty program, the largest loyalty program in the lodging industry based on the number of participating hotels. The hotel staff will remain team members of Station Casinos.

Guests of Days Inn – Las Vegas at Wild Wild West will enjoy complimentary coffee each day provided inside Denny’s, WI-FI access, cable television including HBO, hair dryer, desk, complimentary USA Today and a coin operated laundry facility. The hotel is also pet friendly. Room rates will start at $39.99 a night.

“Aligning with Days Inn, a well-established and respected hotel brand, provides the Wild Wild West property an amazing opportunity to draw in guests who have an affinity for staying at a Days Inn location wherever and whenever they travel,” said Kevin Kelley, COO of Station Casinos.

“We are very pleased to have the Days Inn brand represented in Las Vegas, the entertainment capital of the world,” said Clyde Guinn, Days Inn President. “We are also very excited to bring together our internationally recognized hotel brand and Station Casinos, an entertainment institution that has been a part of the Southern Nevada community for over 33 years.”

Days Inns Worldwide, a member of the Wyndham Hotel Group family of lodging brands, is a chain of economy and upscale hotels located throughout the world that offer guests single, double and suite accommodations. All properties in North America and most properties in other regions feature high-speed Internet access, SolTerre® bath amenities and weekday newspapers.

Reservations and information are available by calling (800) 329-7466 or by visiting www.daysinn.com. Days Inn hotels are independently owned and operated under franchise agreements with Days Inns Worldwide, a subsidiary of Wyndham Worldwide Corporation (NYSE: WYN).

Station Casinos, Inc. is the leading provider of gaming and entertainment to the residents of Las Vegas, Nevada. Station’s properties are regional entertainment destinations and include various amenities, including numerous restaurants, entertainment venues, movie theaters, bowling and convention/banquet space, as well as traditional casino gaming offerings such as video poker, slot machines, table games, bingo and race and sports wagering. Station owns and operates Red Rock Casino Resort Spa, Palace Station Hotel & Casino, Boulder Station Hotel & Casino, Santa Fe Station Hotel & Casino, Wildfire Casino and Wild Wild West Gambling Hall in Las Vegas, Nevada, Texas Station Gambling Hall & Hotel and Fiesta Rancho Casino Hotel in North Las Vegas, Nevada, and Sunset Station Hotel & Casino, Fiesta Henderson Casino Hotel, Magic Star Casino, Gold Rush Casino and Lake Mead Lounge in Henderson, Nevada. Station also owns a 50% interest in Aliante Station, Green Valley Ranch Station Casino, Barley’s Casino & Brewing Company and The Greens in Henderson, Nevada and a 6.7% interest in the Palms Casino Resort in Las Vegas, Nevada.